After the parts have arrived, the technician will then complete the repair process. It is very important to note that only an approved Stonekor authorized technician is authorized to make the necessary repairs. If maintenance work is done by anyone other than the approved technician, the warranty shall be voided. After the repairs have been completed, the defective parts will be gathered up and you should ship them back to Stonekor. The RGA will inform you as to which carrier, either UPS or Fed Ex Ground, you should use.It is then that you will need to include the RGA number form you were assigned earlier. You will be responsible for any charges if you choose to use an upgraded or expedited shipping carrier as these charges are not covered under the warranty. The defective items must be returned to Stonekor in Adairsville, Georgia within 30 days of repairs in order for you to receive full credit. It is imperative that you include the RGA form with your returned and defective merchandise. As you can see, even though we at Stonekor only carry the best products in the floor finishing business, Stonekor recognizes the fact that things can and sometimes will go wrong. If this should occur, Stonekor will stand behind their products and their customers.
Full details of the warranty are available on the website. If you still have any questions or concerns about the warranty information, you should feel free to contact 800.633.0519 or send an e-mail to Stonekor at customerservice@stonekor.com.
Category Archives: Machines
Stonekor’s Limited Warranty: Pt I
For the past twenty-five years, Stonekor has been dedicated to building the best grinders, burnishers, and polishers available on the market. We are proud to offer the most innovative and durable products in the floor finishing business. Although our machines are made to such high standards, we back up our products with a limited two year warranty. The engines we use, the Robin and the Kawasaki, both carry a two year warranty. The hydraulic motors in our products feature a one year warranty. Stonekor’s products are guaranteed to be free from defects in materials or workmanship during normal use and service. This shows you the confidence we have in our equipment.
In the unlikely event that something does go wrong with your product, Stonekor will stand by you and work to correct the problem. The first thing you should do is contact the Stonekor warranty department to file a claim. You will need to provide them with such information as the engine serial number, the machine serial number, and the proof of purchase. Once the claim has been received, you will be directed to the proper service organization based on your location and the problem you are having. The service organization will arrange an on site visit or specify where you should take your product. A service technician will perform the necessary diagnostics and then contact Stonekor to acquire the necessary replacement parts. An RGA number will be faxed to you. This number is needed for you to return the defective parts for full credit. The needed parts will be sent to you or the service technician.
Cement Flooring: Low-Cost and Easy Maintenance
Eagle by Stonekor has been working with various types of flooring for several decades. We have concluded that there are countless reasons why cement flooring is a very practical choice for many factories, businesses, and residences. It is inexpensive, extremely durable, and attractive-looking. But how do you maintain the shiny, smooth surface of cement floors and keep them looking new after buffing? Is the maintenance difficult? Is it costly? Eagle by Stonekor is happy to answer these questions for you and feel sure that we can dispel any qualms you may still have about investing in new polished cement flooring or propane-powered grinding and polishing equipment to bring your old cement flooring new beauty.
How do you maintain polished concrete flooring? After your new cement floor has finished drying, it will need to undergo a process of grinding and polishing using Eagle by Stonekor janitorial equipment to ensure a beautiful finished product. Luckily, after polished concrete flooring undergoes this initial process, it is very easy to care for unlike many other types of flooring employing waxes or sealers. However, Eagle by Stonekor would like to stress that what little maintenance is necessary is, indeed, very important, particularly in the case of high traffic areas and areas that become highly soiled. Eagle by Stonekor recommends sweeping up loose dirt daily, if possible, but at least twice a week because dirt or small particles being ground between the floor and the feet of those walking can abrade and scuff the polished surface. Mopping with an everyday mild detergent diluted in water or a gentle floor cleaner a couple of times a week will help dissolve stubborn dirt and smudges to keep your cement flooring shiny and new. It is important for the liquid to stay on the cement floor long enough for stubborn patches of dirt to soften. On the other hand, the water and cleaning products should be wiped off of the polished cement flooring with a clean cloth before it dries because it could leave a residue and dull the shine of the floor. Eagle by Stonekor recommends avoiding the use of strong chemicals such as bleach or ammonia since it could eat through the polish and dull your floor and also scrubbing pads, which could scratch the surface. Polished concrete flooring also benefits from a weekly buffing with an Eagle by Stonekor propane-powered buffer such as the Rejuvenator 3000. This will keep the surface of the flooring from ever becoming too scuffed and scratched.
Is the maintenance for cement flooring difficult? Is it costly? Eagle by Stonekor knows that the above maintenance is very regular, but it is not difficult, dangerous, or expensive, and we know that owners of beautiful new cement flooring will be pleased with their investment for many years to come.
Pride 2100
People just love a buy one get one deal. Eagle by Stonekor, located in Adairsville, GA., has a machine that fits that idea perfectly. We are pleased to offer the Pride 2100. The Pride 2100 is two machines in one. With the simple changing of a belt, this combo goes from stripper to buffer and back again. The Kawasaki 603cc engine provides an engine speed of 3400 rpm. This transfers into a buffing speed of 2100 rpm and a stripping speed of 500 to 700 rpm. This much power allows the Pride 2100 the capability of covering 25,000 square feet per hour. Fueled by propane, this machine averages a run time of between 5 to 6 hours per cylinder. This could conceivably allow a person to finish from 125,000 to 150,000 square feet of floor on one tank of propane. Once someone combines that with the fact that the 
This 200 pound machine meets all OSHA and EPA standards for emissions and comes complete with a two year warranty. It also has several standard features such as a strip brush, belt tensioner tool and a splash guard. Other features include an adjustable handle, UL and DOT approved steel fuel cylinder and a 360 degree floating pad driver. All of this is available for just one price. The Pride 2100 proves beyond a doubt that buy one get one equals win-win.
Rejuvenator 3000
Located in Adairsville, Georgia, Eagle by Stonekor has always been a leader in the field of floor finishing. We are proud to present our latest addition to the Stonekor family, the Rejuvenator 3000. A crucial point in the success of any polishing task is to limit the number of steps it takes to accomplish your goal. The Rejuvenator 3000 by Stonekor was specifically designed to do just that. With the power of a Kawasaki FS 603cc engine, this machine reduces the time necessary to maintain a polished floor. Most people say that time is money, therefore, less time will equal more money. The Rejuvenator 3000 meets all OSHA and EPA standards and is simple enough to operate so that, with just a few hours of training, anyone can restore a floor.
The FS 603cc Kawasaki produces an engine speed of 2900 rpm. This allows the 3000 to cover from 11,000 to 15,000 square feet per hour so that even large areas will require less time to finish. It’s three 12” pads are armed with hy-brid and resin diamonds. The pads themselves counter rotate at a speed 500 to 800 rpm. This is very effective to both hone and polish a floor to a high gloss shine.
The Rejuvenator 3000 also has a center feed water system that is supplied by a ten gallon tank which is controlled at the operator position. It is also equipped with heavy duty wheels and an enclosed belt and pulley system. 
Stonekor’s Powerful Road Runner
Eagle by Stonekor has a long history in the world of concrete. For decades, Eagle by Stonekor has been a trusted source for quality floor burnishing and polishing equipment. If you have concrete floors, or are considering installing concrete flooring, in either your home or place of business, Eagle by Stonekor is your last stop for the best equipment. Eagle by Stonekor’s latest featured unit is the Eagle by Stonekor Road Runner, a stripping machine for removing waxes and polishes from concrete floors. A concrete stripping machine like the Eagle by Stonekor Road Runner is essential before retreating a concrete floor. The Eagle by Stonekor Road Runner is also useful for removing old layers of wax and polish to remove scuffs and stains trapped in the concrete floor coating. The Road Runner can help revitalize worn concrete floors by thoroughly stripping away the stone’s coating and priming it for a fresh layer.
Eagle by Stonekor's Road Runner Concrete Stripping Machine
Eage By Stonekor Concrete Buffing Steps and Maintenance
At Eagle by Stonekor, we not only carry the best products in the floor care industry, we also help our customers answer various questions about the upkeep of their floors. While a concrete floor is extremely durable and last for years, it must be properly cared for. This care and maintenance will greatly increase the beauty and longevity of your floor. The questions we are sometimes asked include: What are the steps in the buffing process? How do you polish a floor? What is the maintenance for a concrete floor?
What are the steps in the buffing process? The first step in any process is the cleaning of the area. You should make sure to sweep the floor thoroughly before you begin to buff. Select the proper Eagle by Stonekor machine to accomplish your task. We offer many different types of buffers that will suit your needs. Check the pad on the buffer to make sure it is free of dirt. Always make sure you buff from the back of the room to the front. You definitely don’t want to “paint yourself into a corner” and be forced to walk on your floor before it is properly finished. Make sure you spread the polish evenly and consistently. Buff just one area at a time while turning the machine clockwise, left to right, to prevent buffer burns.
How do you polish a floor? First, contact Eagle by Stonekor to learn about and obtain the proper machine for the job. Polishing is all about high speed turning which, when added with cleaners, produces heat which generates a high glossy shine. While you still work from the back of the room to the front, you work in a straight line and make sure you overlap your polishing paths by approximately one third of the machine width. How often you will need to apply a polish is determined by the amount of traffic the floor has.
What is the maintenance for a concrete floor? Taking care of your floor properly ensures you keep it shiny, clean and beautiful. It is a good idea to sweep with a dust mop or vacuum the area at least two times a week. When you mop the floor, you should use a light detergent (such as Dawn) at a ratio of one capful to every gallon of water. Once you are finished mopping, clean off any cleaning product residue that may remain with a clean cloth or a sponge damp with water. Any spills you encounter should be cleaned up as soon as possible to lessen damage to the floor. You should never use bleach for clean-up as it causes the breaking down of the sealer or polish. You should also avoid using acid based products such as vinegar or ammonia. Stay away from abrasive cleaning cloths such as SOS pads because of the damage they can do to the floor surface. Harsh cleaning detergents (such as Comet or Mop&Glo) will dull the surface and leave “scuff” marks on your floor.
Concrete Dust Control
Located in Adairsville, GA, Eagle by Stonekor is a leader in the concrete grinding and concrete polishing business. We offer only the finest products available for the floor care industry. We are also the frontrunners in safety for both the operators of our machines and the environment. All of our equipment is EPA (Environmental Protection Agency) and CARB (California Air Resource Board) approved for exhaust emissions. In addition we also have machines that tackle the problem of concrete dust. Whether it’s a propane vacuum for clean up or buffers that have built-in dust control features, Eagle by Stonekor has what you are looking for.
Whenever you use a grinder on a concrete floor, you will have concrete dust particles released into the air. The primary ingredient for this dust is crystalline silica. Some studies have shown that exposure to it over a long period of time can cause lung damage. The best way to avoid this problem is to not breathe any dust at all. A great way to help accomplish this is to use equipment that removes the dust from the air as it is generated. Another way is to collect the remaining dust after the job is finished. This can be accomplished with an industrial vacuum machine.
Eagle by Stonekor is proud to offer the Eagle Dust-Control Propane buffers. These heavy-duty machines will greatly reduce the amount of dust particles from the air. Featuring a Kawasaki or Robin engine, this ergonomically designed buffer captures dust and improves air quality with the assistance of a reusable dust filter bag. It also has a metal dust containment shroud that further enhances its performance. Available in different width variations, the Eagle Dust-Control Series propane buffers have a run time of 5 to 6 hours on a single cylinder of propane. While both types of buffers have engine speeds of 3,450 rpm with a pad speed of 1,800 rpms, the 2400 machine is capable of finishing 28,000 square feet per hour and the 2700 can do 33,000 square feet. If speed and safety are the qualities you desire, the Eagle Dust-Control Propane buffers are the way to go.
Dust removal is also accomplished with the use of a propane-powered vacuum known as the SK300. This machine has a 17 hp motor and a 12-volt power supply system. It has a 28 square foot MicroClean filter which features a 99.9% filtration to 0.5 microns. Capable of running 6 hours on a tank of propane, the SK300 is designed to match perfectly with the G&P One grinder and polisher for the task of dust reduction. The SK300 has a One Maxflow multi-stage centrifugal turbine and a dust pan capable of holding 9 gallons of dust.
Eagle by Stonekor is committed to the safety of its machine operators and to the protection of the environment. Concrete dust is an inevitable consequence of grinding but we have the products that can reduce this hazard while increasing your productivity. We simply offer the best of both worlds.
Stonekor on Concrete Floor Maintenance
Stonekor reports that concrete floors are fast becoming the premier flooring material for homeowners and designers. Stonekor believes this increased popularity of concrete floors in residential and commercial locations has made the decorative aspect of concrete floors more important than ever. Stonekor equipment empowers professionals to grind, polish, and dye concrete floors to artful perfection. When you consider just how many colors, patterns, and textures concrete floors have to offer, it is no surprise that Stonekor’s concrete grinders and concrete polisher products are in unprecedented demand.
Concrete floors treated with Stonekor products can attain a lustrous, beautiful shine sure to impress any who walk upon them. Like any quality floor, polished concrete needs Stonekor maintenance to ensure its striking appearance and long life. After a freshly poured concrete floor has densified, it must be treated with a Stonekor concrete grinder, a topical guard, or sealer, and finally a concrete polisher for true completion. Some polished concrete floors are easier to care for than other types of floors, because they do not need to be sealed or waxed, after a thorough initial treatment. But Stonekor emphasizes that concrete floors do still need to be maintained, especially in high traffic areas. Stonekor recommends daily mopping, even with a dry dust mop, to minimize any dirt or grime particles which can act as abrasives on polished concrete. Wet mopping with floor cleaner helps lift any smudges to keep your concrete floor’s shine unblemished. Though you want the cleaning products to have long enough to dissolve grime, Stonekor advises you not to leave cleaning products to dry on concrete floors. With larger concrete floors, this means breaking the job up into parts, and finishing one area of the concrete floor, before moving on. At least once per week polished concrete floors need to be buffed with a propane powered mechanical buffer, like the Stonekor LX30.
With Stonekor equipment, new concrete floors can be ground and polished to the smoothness of finished natural stone. Stonekor also keeps older concrete floors glimmering like new. The secret to the long life of a high polish concrete floor is periodic maintenance with concrete polisher, similar to the Stonekor LX30. Of course, depending on the amount of traffic on the concrete floor and the importance of the shine, using a Stonekor concrete buffer may be necessary more or less often. The irrefutable fact remains that concrete floors need to be maintained at regular intervals, preferably with Stonekor quality, to retain their lovely shine.
Stonekor Discusses Why Concrete Floors Are Great For The Home
Stonekor has been designing and distributing concrete floor maintenance equipment for decades. Due to their unique position in the world of concrete, Stonekor has noticed some exciting trends in the market, namely the popularity of concrete floors in homes. With the right Stonekor products, concrete professionals are producing stunning designs that can reinvent interior decorating. By utilizing acid-staining, custom dyes, microtoppings, and saw cuts to create radial patterns, concrete floors can take on evocative designs impossible in other mediums. A concrete floor, produced with Stonekor equipment and dyes, can be laid to blend perfectly into a room’s interior design elements. Stonekor’s propane buffers create a polish so gorgeous, that many people do not even realize they are standing on concrete.
Home design has embraced the beauty, versatility, and durability of concrete floors. More and more kitchens, bathrooms, artist studios, and living spaces are being enhanced and beautified with custom designed concrete floors, like those made possible by Stonekor’s quality equipment and products. Stonekor notes that home design is the fastest growing market for concrete floors, and with good reason. With concrete floors, homeowners are presented with a blank canvas. Nearly any color, texture, or design you can imagine is possible with concrete floors. Basically, if a design can be drawn, it can be reproduced into concrete. Of course, the simpler designs are less labor intensive, but anything is possible with concrete floors. Stonekor explains that concrete is not limited to any particular shape, or medium. In fact, with the latest in concrete recipes, homeowners are using concrete for walls and countertops. Another attractive feature of concrete floors in the home is that they are easy to change. If, down the line, you choose to sell your home, the concrete floors provide subsequent owners with a lot of flooring freedom. The design of a concrete floor can be entirely revamped with a Stonekor G&P One, used in conjunction with the right Stonekor treatments and dyes. Furthermore, if the new owners prefer a different flooring material, concrete floors can be simply profiled with a Stonekor concrete grinder, then covered directly with any new material, like tile, hardwood, or carpet. But once people learn what a concrete floor is capable of, they often decide to keep it. A room is better off with an area rug over a polished concrete floor than it is with wall to wall carpeting, which will only trap dust, dirt, and other allergens.
Stonekor reports that concrete floors can also mimic, even surpass, some of the most sought after tiling in home design, like marble, Spanish tile, granite, Arizona flagstone, and beyond. Because of the inherent toughness of concrete, Stonekor reminds homeowners that concrete floors can be cleaned very easily, and resist staining from spills, smudges, and scratches. No matter what climate you live in, concrete floors treated with Stonekor products will live a long life against the erosive effects of snow, sand, rain, mud, and all other weather conditions. Imagine a floor as durable and permanent as a warehouse floor, but as beautiful as a luxury showroom. That is the power of concrete.